| QUESTION : WERE YOU INVOLVED IN PLANNING MEETINGS AT IVYDENE? ANSWER: "I ATTENDED A PLANNING MEETING AT THE PLACEMENT WITH THE RELEVANT STAFF, WHEREBY A ROBUST CARE PLAN WAS FORMULATED AND SUBSEQUENTLY IMPLIMENTED." SOCIAL WORKER FROM OLDHAM MBC |
| THIS IS A SAMPLE OF COMMENTS THAT WE HAVE RECIEVED BACK FROM SOCIAL WORKERS AND YOUNG PEOPLE THAT HAVE RESIDED AT IVYDENE RECENTLY ORIGINAL COPIES OF THESE STATEMENTS CAN BE OBTAINED BY WRITING TO : BHARATI PARIKH C/O NEW HORIZONS STOCKPORT LIMITED, 5 BRAMHALL PARK ROAD, BRAMHALL, STOCKPORT, SK7 3DQ |
| QUESTION: WERE YOU REGULARLY CONSULTED AND INFORMED ABOUT THE YOUNG PERSONS PLACEMENT? ANSWER: "REGULAR AND APPROPRIATE CONTACT WAS MADE, WHICH ASSISTED WITH DECISIONS BEING MADE EFFECTIVELY AND WITHOUT DELAY. STAFF WERE WELCOMING, HELPFUL, KNOWLEDGEABLE AND APPROPRIATELY SENSITIVE." SOCIAL WORKER FROM OLDHAM MBC |
| QUESTION: WAS THE YOUNG PERSON IDEALLY PLACED AT IVYDENE? ANSWER: "THE PLACEMENT AND STAFF GROUP WERE EXCELLANT, HOWEVER GIVEN THE NATURE OF YOUNG PERSONS DIFFICULTIES IT WAS IMPORTANT FOR HIM TO BE GEOGRAPHICALLY NEARER TO THE AUTHORITY." SOCIAL WORKER FROM OLDHAM MBC |
| QUESTION: DID IVYDENE MEET THE NEEDS / RIGHTS OF THE YOUNG PERSON? ANSWER "YES, EXTREMELY WELL" SOCIAL WORKER FROM OLDHAM MBC |
| QUESTION: DID WE OFFER VALUE FOR MONEY SERVICES? ANSWER: "WE TOOK ADVANTAGE OF YOUR FREE EMERGENCY WEEKEND BED DEAL BUT IT WOULD HAVE BEEN WELL WORTH PAYING FOR" SOCIAL WORKER FROM COVENTRY MBC |
| YOUNG PERSON FROM DONCASTER QUALITY ASSURANCE QUESTIONNAIRE |
| QUESTION: HOW DID YOU FEEL ABOUT THE REFERRAL PROCESS AT IVYDENE? ANSWER: "THE REFERRAL WAS DEALT WITH QUICKLY AND EFFECTIVELY AND STAFF WERE HAPPY TO VISIT THE YOUNG PERSON IN BRISTOL TO ACCESS INFORMATION AND INFORM THE YOUNG PERSON ABOUT THE ACCOMODATION PRIOR TO ACCEPTANCE" "THE YOUNG PERSON WAS MADE TO FEEL WELCOME AND THERE WAS A GREAT DEAL OF INFORMATION AND SUPPORT IN MOVING INTO HIS NEW ACCOMODATION" SOCIAL WORKER FROM TAMESIDE MBC |
| QUESTION : DO WE OFFER VALUE FOR MONEY SERVICES ANSWER: "THAT IS ALWAYS A DEBATE FROM A PLACING AUTHORITY BUT YES" SOCIAL WORKER FROM BRIDGEND MBC |
YOUNG PERSON FROM BARNSLEY MBC QUALITY ASSURANCE QUESTIONNAIRE
| QUESTION: WERE YOU SATISFIED WITH THE CONTACT ARRANGEMENTS? ANSWER: IVYDENE HAS PROVIDED STAFF TO SUPERVISE CONTACT AND FACILITATED TRANSPORT FOR MY CLIENT AND FAMILY MEMBERS, THIS HAS BEEN EXCELLANT. REPORTS FROM CONTACT HAVE ALSO BEEN PROVIDED TO A HIGH STANDARD SOCIAL WORKER FROM DONCASTER MBC |
Outcomes and Testimonals
How we achieve our outcomes at Ivydene
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